Applicant Frequent Questions

+ How do I apply to rent a Westhaven rental?

Applying for a rental is a smooth and easy process with Westhaven Property Management. Our team is one phone call away. You can submit your application via email, fax or in person.

+ How do I arrange for a viewing?

Call (647) 289-4757 to schedule an appointment. Viewings are by appointment only.

+ How long does the application process take?

Your application is reviewed within 48 hours. All required documentation must be submitted in order for your application to be considered.

+ What supporting documents and identification is required when applying for an apartment?

The following documents and identification are required for your rental application to be reviewed:

  • Rental Application Form (provided within the Residential Application Package)
  • Landlord Information Form (provided within the Residential Application Package)
  • Reference Authorization Agreement (provided within the Residential Application Package)
  • Proof of Income (pay stub or a letter from your current employer)
  • Two pieces of government photo identification (ex. passport and drivers license)

+ Are any utilities included in the rent?

Utility inclusion varies from building to building. it is best to contact Westhaven Property Management to find out.

+ Are pets allowed in Westhaven rentals?

Pet restrictions vary between properties. Contact the property management company to ask about the unit you are applying for.

+ When are rent payments due?

Rent is due on the first day of each month in the form of cheque, money order, or pre-authorized debit payment.

+ What forms of rent payment does Westhaven accept?

Cheque, money order, or pre-authorized debit payment. Cash is not an acceptable form of payment.

+ How can I pay my rent?

Most buildings have a secured Rent Box drop off where you can submit your cheque or money order. You can also drop off your rent to the Westhaven mailbox located at 90 Floral Parkway, Toronto, ON. If you choose to set up pre-authorized debit payments, your rent is taken from your bank account automatically on the first of every month.

+ What if I'm late on my rent?

If rent is not paid on the first day of each month, it is considered late. If payment is still not received within three days, you will be served with an “N4 – Notice to End a Tenancy Early for Non-Payment of Rent”, a legal notice that may result in your eviction.

+ How long are Westhaven rental tenancy agreements?

A standard residential tenancy lease agreement is one year. After one year is complete, tenants have the option to sign a renewal agreement and can remain in the unit on a month-to-month basis.

+ What if I want to end my tenancy early?

You are responsible for completing the full term of your lease agreement. Once your term is complete, you are required to provide 60 days of written notice to your landlord or property management that you will be vacating the unit.

+ Does Westhaven Property Management conduct property inspections?

Yes. Toronto property management companies conduct regular and thorough inspections of the building structures, roofs, HVAC systems, electrical and plumbing, fire inspections, grounds, landscaping, parking, and more. Each rental property has a wide-ranging preventative maintenance programs in place. Property managers and trained professionals conduct monthly and annual assessments of each and every building. They will send out 24-hour entry notices, if anything does need to be inspected within the unit as per the Residential Tenancies Act.

+ Can I paint or hang things on my walls?

Yes. Keep in mind, prior to your move-out, you will be required to bring the walls back to the original condition they were in when you moved in (including, but not limited to, changing paint, filling nail holes etc).

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